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Thinking of re-activating your PSOBB account? So was I! And I did... Only to see this:




It seems that now only a handful of players can re-activate their PSOBB accounts. Multiple users have contacted SEGA on the phone number: 415-701-3806 (seems to be broken now... They must know we're catching onto them!) for support but have been told

"we are aware and currently investigating the problem..i cant tell you exactly when it should be fixed but here is my advice. After the subscription has been put on hold it may resolve itself after about 48 hours"

It seems that SEGA are forcing players to switch to PSU in an underhanded manner, taking their money and then tearing away an effective Hunters License.

This goes beyond cheapness. So spam their phone lines and spam them good!

Don't take "Go to playsega.com" or "wait for 48 hours" for an answer! These are just cheap stalling tactics. Don't let SEGA steal your money.

The end of PSOBB is nigh, and it is error 913

Anti Hacker Wrote:It seems that SEGA are forcing players to switch to PSU in an underhanded manner

are you sure?, that's a very complicaded situation, sega does not do on purpose i think.:S

That is not the opinion of many other players, especially on the official boards where people are mad at Clumsy for not stepping forward in some way.

Edit: I have heard that if you activate your account, wait until you get the "ON HOLD" message, then leave it for half an hour and renew you may fix the problem. Some people also claim a change of credit card details can help. However this has been heavily contradicted.

If they dont give you time for the days you cant login, I'd suggest you call your credit card company and do a chargeback.

It seems as if Playsega tells you that it has activated your account. After this, in about 5 minutes, it tells you there was a problem taking payment and inactivates your account!

So they're not stealing money, actually they're acting like they dont even want it. That's a first for ST!!!

Edit: It is not personal credit card detail issues, the card is valid. many other users are having this same issue.

i think its the issue i was left with on my way out of psobb, but that was a while ago, i assume this wouldve surfaced then if it was :3

I just sent this to SEGA support:

Quote:This problem is for PSOBB, NOT PSU. I was referred here via your companies OWN chain of links please do not send me around in circles

I try to resume my subscription

User name: Anti Hacker
Password: *blanked*

and it says it's active. Then in a few moments it claims that there was a problem taking payment and puts my subscription on hold. I get an error 913 when I try to connect in-game!

I use my visa debit card on ebay, and I know there is no problem with it for sure. I have used it in the past for PSOBB, and it has worked. It has not expired. It has not somehow become broken or corrupt. It is not an issue that is from my side!

Please fix up my account so that it will actually work. Doesnt SEGA want my money!? I'm offering money in the form of a subscription!

Please take note of this message, and PLEASE reply!!!

Let's see if they actually bother to do anything!

Edit: Just for the "l0l" value:



Oh and also PF, it probably has been around for a while. But it never made the news section here, and apparently was never fixed! Obviously not enough of a stink has been made to SEGA about it... yet. They clearly haven't met ME before. *breaks out SEGA employee strangle wire and snarls*

Everyone go here:

http://sega-en.custhelp.com

and submit a question, stating that you have recieved an error 913 and cannot activate your PSOBB account

Anti's theory seems highly likely.

PSU must not be selling as much as they want it too...