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+--- Thread: BB Hunter's License buying problem (/showthread.php?tid=7957)
BB Hunter's License buying problem - mr_shoe_uk - 13-08-2005
My Hunter's License for BB ran out on the 10th, as expected, but I didn't want to pay till today, it doesn't seem to let me though. My notices are:
"13 Jul 01:04 BST: Payment has been taken for the next 28 days. You will next be billed on 10 Aug 05"
which is all very well, but also:
"10 Aug 01:04 BST: There was a problem taking the payment for your subscription, and it has been put ON HOLD."
Seeing I didn't put in my card number again, it shouldn't have taken the payment anyway...? How do I fix this?
BB Hunter's License buying problem - mr_shoe_uk - 13-08-2005
Well, I had to cancel it, but I can't buy a new one yet, as it is "pending cancel". I'm not sure how long it takes, but it will determine how long it is till I go back on Blue Burst I'm afraid.
-Edit- Ok, It's now cancelled, so I should be on later today (after lunch)!
BB Hunter's License buying problem - A.S. - 13-08-2005
hmm, not resuming BB ?
BB Hunter's License buying problem - mr_shoe_uk - 13-08-2005
I am, I just needed to cancel that license account to make a new one, it's still the same BB user, so my characters will still be there
BB Hunter's License buying problem - Sheik - 13-08-2005
Mine screwed up when I changed the address on my profile on my bank account. PSO tried to renew and the address was wrong so it was PENDING so I had to cancel it and repurchase a HL using the new address and then it worked again for me.
BB Hunter's License buying problem - Lee-yoshi - 13-08-2005
Hehe, i didnt realise it was Direct Debit until i got this e-mail about 20(ish) days ago from SEGA of Europe:
Quote:Dear PSO Blue Burst user,
Thank you for purchasing a Hunter's License subscription.
We regret to inform you that your Credit Card was accidentally charged twice for your recent Hunter's License subscription payment.
We have refunded the accidental second transaction, and credited your account with three free days play. We would like to apologies for any inconvenience or confusion this has caused.
When you log into your 'billing.playsega.com' account and view the details of your current subscription, you will see a table listing all of the transactions that have occurred on your account. Transactions of type 'Bill' are subscription payments. You will also see that there is a 'Bill-Reversed' and a 'Credit' transaction'. These two lines mean that the accidental second charge has been refunded.
If you have any questions or do not recieve the refund soon, please contact us by replying to this email.
Thanks for playing PSO Blue Burst.
Regards,
PSO Blue Burst Support Team
I got 3 days free! Mind you for all i would have noticed they cudda just taken another months worth anyway! What nice people ^_^
Anyways, did you find out what the prob was in the first place Shoe? Maybe the card had expired or something?
BB Hunter's License buying problem - Lee Xao Vue - 13-08-2005
i want 3 days for free ><
BB Hunter's License buying problem - Sheik - 14-08-2005
I got billed 2x for one month on GC once, they credited it back to my bank account...and I didn't even have to say a word to them about it.
BB Hunter's License buying problem - Lee Xao Vue - 14-08-2005
thats rediculous id call them for that kinda shit >.<
BB Hunter's License buying problem - mr_shoe_uk - 14-08-2005
Yes Lee, the card had expired